At Bioendurex, customer satisfaction is a priority. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted, in accordance with applicable consumer protection laws.

Return Eligibility

Customers have the right to request a return within 14 calendar days from the date of delivery.

To be eligible for a return:

• The product must be unused, unopened, and in its original packaging

• The product must be in resalable condition

• Proof of purchase is required

For health, safety, and hygiene reasons, opened or used products cannot be returned, unless the product is defective or damaged upon arrival.

Return Procedure

To initiate a return, customers must contact our support team within the 14-day period at:

Email: [support@vitaliteducorps.com]

Once the return request is approved, return instructions will be provided.

Unauthorized returns will not be accepted.

Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect products.

Refund Policy

Once the returned product is received and inspected, we will notify the customer of the approval or rejection of the refund.

If approved, refunds will be processed within 7 business days and issued to the original payment method used at checkout.

Please note:

• Original shipping fees are non-refundable unless required by law

• Processing times may vary depending on the payment provider

Damaged or Defective Products

If a product arrives damaged or defective, customers must notify us within 48 hours of delivery, including photographic evidence. In such cases, a replacement or full refund will be offered at no additional cost.

Non-Refundable Items

Refunds will not be granted for:

• Products returned outside the 14-day period

• Products that have been opened or used

• Products damaged due to improper handling by the customer