Processing Time
All orders are processed within 24 hours (excluding weekends and public holidays) after payment confirmation.
Once your order has been dispatched, you will receive a confirmation email with shipping details.
Delivery Time
Delivery is completed within 2 to 3 business days from the date of dispatch:
Delivery times are estimates and may vary slightly due to customs clearance, weather conditions, or carrier-related delays beyond our control.
Shipping Carriers
We work exclusively with reliable and reputable logistics partners to ensure safe and timely delivery of your order.
Shipping Fees
Shipping fees, if applicable, are clearly displayed at checkout before payment is completed. Any applicable taxes or duties are the responsibility of the customer unless otherwise stated.
Order Tracking
Where available, tracking information will be provided once your order has been shipped. The customer is responsible for ensuring accurate delivery information at checkout.
Delivery Issues
Vitalité du Corps shall not be held liable for delays or delivery failures caused by:
Incorrect or incomplete delivery addresses
Force majeure events
Customs or regulatory delays
Carrier-related issues beyond our reasonable control
In the event of a confirmed lost shipment, our support team will assist in accordance with applicable consumer protection laws.